Four Seasons Hotel
Austin, TX

TOLA IT & Security Leaders Forum 2024

Date

February 04 – 06, 2024

By bringing together the top 80 Executives in the region, we will discuss the most pressing Technology and Leadership challenges we face in an ever-evolving corporate landscape.

Over the next two and a half days, we will nurture meaningful relationships and tackle the challenges inherent to IT in a smaller, more dynamic setting. You will learn from your peers through various workshops, panels, roundtables and presentations. Our closed-door policy fosters an environment where all discussions are confined within the Forum walls, enabling more genuine and engaged conversations.

Learn about the latest and most innovative technologies that can bridge some of your organizational gaps through qualified one-on-one engagements, scheduled strategically throughout the Forum and selected by you, based on your most pressing needs.

Build new relationships and nurture existing ones, share in your successes and commiserate in the challenges that we all face as IT Leaders.

Join us for the TOLA IT & Security Leaders Forum and leave ready to inspire action within your Organization!

Four Seasons Hotel Austin

Austin’s particular brand of cool is evident in every detail of the Hotel, from local art to Texas-inspired spa treatments. Come for incredible margaritas and a saltwater pool, then stay for lawn games, miles of lakeside trails, and spacious rooms overlooking idyllic Lady Bird Lake.

Forum Agenda

Agenda may be subject to change. Check back regularly for Updates.

2:00 PM - 5:00 PM CST
FORUM REGISTRATION & APP DEMONSTRATION

Get familiar with SINC Staff and the event layout. Secure your complimentary Swag Bag and learn how to use the Onsite Application for Peer Engagement and win great prizes!

5:30 PM - 7:00 PM CST
SINC WELCOME NETWORKING RECEPTION

Engage your Peers over canapes and cocktails

7:00 PM - 9:00 PM CST
SINC NETWORKING & ENGAGEMENT DINNER

Three-course plated meal serving 5-star food and great Peer engagement before Day 1 kicks off!

7:00 AM - 7:55 AM CST
SINC IT LEADERS NETWORKING BREAKFAST

Full breakfast and lots of coffee available!

8:00 AM - 8:05 AM CST
SINC OPENING REMARKS

A Thank You from SINC – setting the tone for a great day!

8:05 AM - 8:55 AM CST
KEYNOTE SPONSOR PRESENTATION - Enabling the Institution for the Digital Economy: Key Future Trends

Aggressive attacks on Enterprise computer networks are continuing with increased frequency and threatening economic and national security. Actions like vulnerability reduction and passive defenses on their own simply are not cutting it and there needs to be a functional shift in the way we mitigate this substantial threat. Companies can seek to protect their most sensitive data by implementing an environment of actionable intelligence and detection to bring the fight to the adversaries and ensure a proactive approach to securing data. This session will discuss best practices in managing the constant evolution in the security environment.

9:05 AM - 9:35 AM CST
KEYNOTE EXECUTIVE PRESENTATION - Mastering Dual Roles: The Art of Becoming a Transformational Business Leader and CIO

Check back for updates on this session

Speaker: Lucy Mariappa, 2023 CIO of the Year

9:45 AM - 10:15 AM CST
WORKSHOP 1 - The Next Era of Hyperconvergence

Hyperconverged infrastructure has quickly become one of the hottest trends in IT today. There are dozens of companies, from startups to established vendors, touting systems that integrate compute, storage, virtualization resources, networking and other software components. Hyperconverged systems now make up a fast-growing part of the overall converged infrastructure market, which was estimated by Gartner to exceed $6 billion in revenue last year and continue to grow at an expediential rate for years to come. This session will explore where the market is poised to go and what the next era will include to ensure the promise of a true software-defined infrastructure is finally achieved.

9:45 AM - 10:15 AM CST
WORKSHOP 2 - Building The 'True' Software-Defined Data Centers

The software-defined data center (SDDC) is a concept in which all data center infrastructure is virtualized and delivered as a service. Control is fully automated through software, allowing hardware configuration to be maintained through automated policies. SDDC advances virtualization and cloud computing by supporting both legacy enterprise applications and new cloud computing services. It thus provides a solid base for using public, private, and hybrid clouds. By abstracting applications from hardware, SDDC allows apps to run anywhere and even move from place to place. It also allows for greater automation within a data center and faster, simple orchestration across centers.

10:15 AM - 10:30 AM CST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee or tea and a snack

10:35 AM - 11:05 AM CST
WORKSHOP 1 - Empowering Innovation: Unpacking the Efficiency of PaaS Solutions in Modern Development

In this discussion we will discuss Platform as a Service (PaaS) solutions offering a cloud-based environment for developers to build, deploy, and manage applications without the complexity of maintaining the underlying infrastructure. These scalable platforms provide a suite of tools and services designed to streamline the development process, including middleware, database management, and development tools. We will learn how PaaS enables businesses to focus on innovation and rapid deployment, reducing time-to-market for new software offerings, while offering cost savings and enhanced collaboration across development teams.

10:35 AM - 11:05 AM CST
WORKSHOP 2 - Is Your Roadmap Business-Driven or Vendor Dictated?

Today, the primary CEO priority is growth, with technology as a key enabler. However, vendor policies pose major roadblocks to innovation, growth and competitive advantage by forcing you to spend limited budget, resources and time on projects that may not drive your business. ​Learn how you can take control of your IT roadmap by choosing a Business-Driven Roadmap designed around your business objectives and not the vendor’s. Leverage vendor software, but do it on your terms, on your timetable and with the flexibility, funding and freedom to focus on initiatives that support growth and competitive advantage.

11:15 AM - 11:45 AM CST
WORKSHOP 1 - Establishing a Best-of-Breed Security Strategy

In the debate over an all-in-one cyber security platform versus best of breed solutions, the overwhelming majority lean towards best of breed in order to leverage the most impactful technology. However, does true best of breed exist? This session will look to explore this debate and how to implement a best of breed strategy when tech doesn’t necessarily integrate with other tech.

11:15 AM - 11:45 AM CST
WORKSHOP 2 - AI in the Enterprise- Identifying Winning Business Cases

Enterprises have hordes of data and many opportunities to integrate other data sources. But readying data for AI experimentation is expensive and requires an iterative approach. This session will focus on finding the best opportunities to experiment with AI and on applying agile practices in machine learning initiatives.

11:55 AM - 12:45 PM CST
ROUNDTABLE + PANEL - Driving The Business Through Technology

It is no secret that technology is changing the fabric of business operations and outcomes, and collaboration between IT and the business is more important than ever before. The conversation is no longer about how to align IT with the business, however in many cases technology is still viewed as a commodity rather than an enabler. So what can we do to successfully change this mindset both within our own organizations and across the industry as a whole? During this session, we will discuss the various challenges IT and digital leaders face when undergoing this cultural shift.

12:45 AM - 1:35 PM CST
SINC NETWORKING LUNCH

Open seating, Buffet-style lunch. Serving food for all tastes, pallets and preferences. Vegan, vegetarian, halal options available

1:40 PM - 2:10 PM CST
PRESENTATION - Improving the Digital Employee Experience

Equally important to the customer experience, employee experience has risen to the top of business minds — and such concern is justified. As we navigate hybrid and WFH models, we are still missing the mark: In a recent 1E survey, 67% of participants identified that the digital employee experience was not up to par. So how do we improve

2:20 PM - 2:50 PM CST
WORKSHOP 1 - Navigating Tomorrow's Storage Landscape: An Interactive Dive into Future-Proofing Data Management

Step into the future of storage with our exclusive session, where we transition from classic storage foundations to the latest in NVMe and SSD technologies. We will Engage in a pivotal discussion about integrating cloud, edge, and on-premises solutions, tightening your data security, and discovering AI’s transformative role in storage. This presentation will provide hands-on experience with automation and containerization and delve into effective data lifecycle management, while focusing on the merits of Software-Defined Storage.

2:20 PM - 2:50 PM CST
WORKSHOP 2 - Digital Tapestry: An Interactive Exploration of API & iPaaS Mastery

This session will embark on a hands-on journey to master API Management and iPaaS fundamentals and uncover the strategic advantages of adopting an API-First mindset for your business. We will Explore the intricate workings of API Gateways and Service Meshes, and discover the secrets to efficient microservices orchestration while engaging in discussions that strategize the seamless blend of cloud and on-premises integrations. We will also cover the power of democratized integration through low-code/no-code iPaaS platforms.

3:00 PM - 3:30 PM CST
WORKSHOP 1 - Risk Management in the Era of AI

This session provides a comprehensive exploration of the challenges and opportunities that arise with the integration of Artificial Intelligence (AI) in various industries. We’ll examine the intricacies of managing risks associated with AI technologies, highlighting the potential pitfalls and benefits they bring. By examining real-world examples and case studies, we’ll shed light on the complexities and ethical considerations involved in harnessing AI’s power while mitigating potential risks.

3:00 PM - 3:30 PM CST
WORKSHOP 2 - Hiring and Retaining top IT & Security Talent

While the pool of talented cybersecurity professionals is increasing daily, there is still a shortage of cybersecurity professionals to go around. This sessions will dicuss how your organization can stand out from the crowd and attract the best. The session will cover the following topics: – How being an active CISO and Thought Leader is the best marketing for new talent – Creative ways to compete and assets that are important outside of salary – Increase training and access to non-cybersecurity experts that are already excelling at your company and how to determine that talent you already have in house

3:30 PM - 3:45 PM CST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

3:50 PM - 4:20 PM CST
WORKSHOP 1 - Challenges with Digital Currency: Enabling the Institution for the Digital Economy

The world now depends on the digital economy. IT is central to the organization’s successful response and there are four pillars of strength required: re-coding the institutional DNA, treating security as survival, responding to the new relationship with work, and reducing the bureaucratic burden.

3:50 PM - 4:20 PM CST
WORKSHOP 2 - Driving Past the Data/Privacy Divide

To ensure relevance and competitiveness in today’s customer centric market, enterprises of all types are investing heavily in customer data capture and customer data analytics capabilities. With data being captured from so many new locations and at a deeper and more personal level than ever before privacy issues become more and more important. Enterprises need to constantly review their data capture and usage to determine value vs. risk and whether the incentive offered to the customer is sufficient to overcome any reticence on their part. This session will address privacy issues, how to balance opt in vs opt out requirements and that Data Privacy certainly isn’t a roadblock to data capture but the customer incentive needs to be sufficient to justify the sharing of personal details.

4:25 PM - 5:15 PM CST
Fireside Chat 1 - Cybersecurity in the Era of Regulatory Compliance

As organizations navigate an increasingly complex web of data protection laws and industry regulations, they must not only fortify their digital defenses against ever-evolving cyber threats but also align these efforts with new SEC compliance mandates. This requires a proactive and integrated approach, where cybersecurity strategies are not only proficient in thwarting cyber risks but are also intricately woven into the fabric of regulatory frameworks, fostering a secure and compliant digital environment.

4:25 PM - 5:15 PM CST
Fireside Chat 2 - Diving into Talent Acquisition, Diversity and Retention

In most markets, there is an abundance of open IT jobs with fewer people able to fill them – and the positions are getting more expensive. Working remotely is the norm, but not optimal (usually). There is less off-shoring and more resources are focused locally or within the same hemisphere.

Additionally, we are still not recruiting enough woman and minorities in to the rank and file, especially senior IT roles, and we’re losing talent to major tech hubs.

Join us at the roundtable with your peers as we dive into solutions to tackle the following challenges:

  • How do you scale staff / team without losing them to major tech hubs?
  • How do you create more diversity – not only among race and gender – but diversity of thought – Old vs New Thinking?
  • How do we mentor universities to implement actionable steps for supplying more IT talent?

6:00 PM - 7:00 PM CST
SINC NETWORKING RECEPTION

Engage your Peers over canapés and cocktails

7:00 PM - 9:00 PM CST
SINC NETWORKING & ENGAGEMENT DINNER

Open seating in the Four Season’s very own food truck park serving a vast array of different food options and live entertainment!

8:00 AM - 8:50 AM CST
SINC IT LEADERS NETWORKING BREAKFAST

Full Breakfast and lots of coffee available!

9:00 AM - 9:50 AM CST
CISO PANEL - The Rapidly Evolving Threat Landscape

Aggressive attacks on Enterprise computer networks are continuing with increased frequency and threatening economic and national security. Actions like vulnerability reduction and passive defenses on their own simply are not cutting it and there needs to be a functional shift in the way we mitigate this substantial threat. Companies can seek to protect their most sensitive data by implementing an environment of actionable intelligence and detection to bring the fight to the adversaries and ensure a proactive approach to securing data. This session will discuss best practices in managing the constant evolution in the security environment.

10:00 AM - 10:30 AM CST
PRESENTATION - Low Hanging Fruit – Improving AD Security for the Easy Win

Threat actors, Red-Teams, and Ransomware have been abusing Active Directory for years. In fact, attackers have compromised or leveraged AD in 100% of the successful ransomware attacks over the last 3 years. This discussion will discuss new technologies to help you visualize the risk in your AD and add a layer of security around this very important part of enterprise infrastructure.

10:30 AM - 10:45 AM CST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

10:50 AM - 11:20 AM CST
WORKSHOP 1 - A Data Driven Journey: Insights and Lessons Learned

Everyone’s journey to being data-driven is unique. It’s like making an apple pie. It’s easy to get the ingredients, but you need to know how to put together the right recipe for a great apple pie. In this interactive discussion I will share insights and lessons learned in leading data modernization initiatives and in sharing the journey with customers. Data literacy, culture, governance, quality, technology stack modernization and architecture are all ingredients in driving towards the right data driven recipe. The discussion will include tips and tricks for reducing friction points and how to build the right recipe for your organization.

10:50 AM - 11:20 AM CST
WORKSHOP 2 - From On-Prem to the Cloud: Protect Your Apps and APIs

The result of digital transformation: It’s easier to do business with your customers and partners. But with new architectures, web apps and APIs now deployed from on-prem servers to the cloud, it is harder than ever to get a holistic view of all of these potentially vulnerable assets – never mind defend them.

What are your biggest challenges today in defending these diverse assets? What are the known gaps in your current defenses? What are you seeking in the future to defend your apps and APIs?

Topics covered will include:

  • How are adversaries preying upon unprotected web apps and APIs?
  • How are traditional web application firewalls deployed, and what are they missing?
  • What does the future look like with unified web app and API security solutions?

11:30 AM - 12:00 PM CST
PRESENTATION - Maximizing Value Vs Minimizing Cost- Building a more Valuable IT Department

To meet the speed and agility demands of digital business, CIOs are transforming their IT departments and shifting a growing share of IT work from projects to products. At the same time, growth in business-led IT has expanded the span of employees across the enterprise who are responsible for technology initiatives.
This session will explore a cost management model and discuss how evolving IT cost management efforts to focus on value over pure cost will reduce (and even eliminate) reactive calls to cut IT costs. This session will provide a model and tactics to elevate the maturity of IT to focus on value over costs, while still meeting the business directives.

12:00 PM - 1:00 PM CST
SINC NETWORKING LUNCH

Open seating, To-go lunch. Serving food for all tastes, palates, and preferences. Vegetarian options available. Serving to-go boxes for those in a hurry!

TOLA Executive Advisory Council

Radhika Murudeshwar

Director Enterprise Architecture - Clinical

UnitedHealth Group

Ross Tucker

CIO

Texas United Management Corporation

Dana Prochaska

Executive Security Advisor / vCISO

Freelance

Jeff Baker

CIO

NB Business Solutions

Rusty Kennington

CIO

Henry Company

Sudhakar Virupakshi

CIO

Buckeye Partners

Robert Pace

CISO

Invitation Homes

Shivani Agarwal

Head of IT

McLane Company

Tod Huber

CTO

Milwaukee County

Bhadresh Patel

Chief Technology Officer

Humana

Forum Speakers