Privacy Policy

Last Updated: February 28, 2025

Thank you for choosing to be part of our community at SINC USA (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal data and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sincusa.com) and use our services.
If you have any questions or concerns about this policy or our practices, please contact us at info@sincusa.com.

1. What Personal Data Do We Collect?

We collect personal data that you provide to us, as well as certain information that is automatically collected or obtained from third parties.

Personal Data You Provide

We collect personal data that you voluntarily provide, including but not limited to:

  • Contact Information: Name, email address, phone number, postal address.
  • Account Credentials: Passwords, password hints, and authentication details.
  • Payment Information: Payment card details and billing addresses

Automatically Collected Data

When you visit our website, we may collect certain information automatically, including:

  • Device and Usage Data: IP address, browser type, operating system, referral URLs, time zone, language preferences, and site activity.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

Data from Third Parties

We may receive personal data from third-party sources, including:

  • Public Databases: Information from business directories or publicly available sources.
  • Marketing Partners: Data from lead generation services and advertisers.
  • Social Media Platforms: Information from linked social media accounts if you choose to log in via platforms like Google or Facebook.

3. How Do We Use Your Personal Data?

We use personal data for various purposes, including:

  • To provide and manage our services: Account creation, login authentication, customer support.
  • Marketing and advertising: Sending promotional content (subject to opt-in consent).
  • Website analytics: Monitoring usage trends to improve functionality and user experience.
  • Security and fraud prevention: Protecting our website and users from unauthorized access and cyber threats.
  • Compliance and legal enforcement: Responding to legal requests and fulfilling regulatory requirements.

4. Who Do We Share Your Personal Data With?

We share personal data only when necessary and in compliance with GDPR. This includes:

  • Service Providers: Payment processors, hosting providers, email services, and analytics platforms.
  • Business Transfers: In case of mergers, acquisitions, or company restructuring.
  • Legal Authorities: When required by law, court orders, or legal proceedings.
  • Marketing Partners: Subject to user consent for targeted advertising.
    We do not sell or rent your personal data to third parties.

5. How Long Do We Retain Your Personal Data?

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Once no longer needed, data is securely deleted or anonymized.

6. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data.
  • Right to Restrict Processing: Limit the ways in which we process your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Withdraw consent or object to direct marketing.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, please contact info@sincusa.com.

7. Data Transfers Outside the EU/EEA

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Data Protection Agreements (DPAs) with third-party service providers.
  • Certification under Privacy Frameworks (where applicable).

8. How Do We Protect Your Data?

We implement strong security measures, including:

  • Encryption of sensitive data.
  • Access Controls to limit who can access personal data.
  • Regular Security Audits to identify and mitigate vulnerabilities.

While we strive for data security, no system is completely invulnerable. Users should also take precautions, such as using strong passwords and keeping login credentials confidential.

9. Cookies and Tracking Technologies

We use cookies to improve user experience and track website performance. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].

10. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect or process data from minors.

11. Updates to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the last updated date. If significant changes are made, we will notify you via email or a notice on our website.

Table of Content

1. What Personal Data Do We Collect?
2. Legal Basis for Processing Personal Data
3. How Do We Use Your Personal Data?
4. Who Do We Share Your Personal Data With?
5. How Long Do We Retain Your Personal Data?
6. Your GDPR Rights
7. Data Transfers Outside the EU/EEA
8. How Do We Protect Your Data?
9. Cookies and Tracking Technologies
10. Children’s Privacy
11. Updates to This Privacy Policy

Contact us

If you have any questions about this privacy policy, or if you wish to exercise your GDPR rights, you can contact us at:

8911 N Capital of Texas Hwy,
Austin, TX 78759

info@sincusa.com