Virtual Roundtable for IT Leaders

From AI Receptionist to Agentic AI – What’s Next for CX Leaders? Continuing the Conversation on AI-Powered Customer Service

Date

Wed, July 9, 2025

Time

2:00 p.m. CT

Following our recent launch of AI Receptionist (AIR) and the unveiling of our broader Agentic AI vision, we’re inviting a select group of CX and IT leaders to join an exclusive roundtable discussion.

This interactive session will go beyond the product demos and keynotes. Focusing instead on real-world implications of AIR and RingCX, and how AI is reshaping the frontline of customer service. You’ll have a chance to hear how peers are thinking about implementation, automation strategy, and change management as AI continues to evolve.

Topics we’ll explore together:

  • How AIR is streamlining call handling and where it fits in your service workflow
  • The impact of AI Assist tools on agent performance and team efficiency
  • What “Agentic AI” means for future CX investments
  • Challenges and opportunities in bringing AI into voice-first experience

Whether you’ve already started experimenting or are evaluating what’s next, this roundtable is your space to ask questions, exchange ideas, and hear how others are navigating the shift.

Seats are limited—save your spot today.

Michael Landry

Speaker

Michael Landry

Solutions Engineer - AI and Video

RingCentral
aws-rob-strickland-2-ompg3suidmpjfmysgg0wgf84g97hbecuhfg3navrq0

Moderator

Rob Strickland

Former CIO, T-Mobile

CEO & President, M37

Register here

About RingCentral

RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide.