Join us for an exclusive evening of discussion on how next-generation communication platforms are transforming customer experiences. Together with RingCentral experts, discover how Integrated Unified Communications (UC) and Contact Center (CC) solutions can empower organizations to deliver seamless, consistent customer journeys across every touchpoint.
In today’s fast-evolving landscape, customers expect effortless and responsive interactions. This dinner is your opportunity to explore how integrated UC and CC platforms from RingCentral simplify and enhance collaboration, enabling your business to exceed customer expectations at every turn while driving productivity and success.
DINNER AGENDA
5:00 PM ET Welcome Reception and Arrivals with Refreshments
6:00 PM ET Leadership Discussion
- Introduction (5 mins)
The peer executive will engage the audience for brief introductions and discuss the format and key takeaways from the guided interaction conversation and dinner discussions. - Guided Interactive Conversation (25 mins) – Topics include:
- Customer Insights with AI: Learn how AI uncovers valuable data to better understand customer needs.
- Streamlining with Automation: See how AI tools like virtual agents and workflows simplify processes and speed up responses.
- Personalized Communication: Discover how AI delivers tailored experiences that boost customer satisfaction.
- The Future of AI: Explore innovative ways to integrate AI into communications and stay ahead.
- Open Forum Discussion (30 mins)
This discussion will be based on the list of challenges discussed already and will take the format of group brainstorming and open discussion to come up with suggestions and solutions to common challenges at the executive level.
7:15 PM ET Dinner Service
9:00 PM ET Conclusion
Moderator
