Dinner for Charlotte IT Leaders

Keeping Pace with AI: The Future of Business Communications in Financial Services

Date

Tue, November 19, 2024

Time

5:00 PM - 9:00 PM ET

Join us for an exclusive event tailored for financial services professionals, where we dive into how the finance industry is leveraging AI to revolutionize employee and customer interactions. Together with RingCentral experts, we’ll explore the transformative power of AI in business communications and its ability to streamline operations and enhance responsiveness to client needs. Learn about AI’s role in optimizing work efficiency and shortening response times, with practical advice on implementing and quantifying the success of AI within your financial institution.

DINNER AGENDA

5:00 PM ET Welcome Reception and Arrivals with Refreshments

6:00 PM ET Leadership Discussion

  • Introduction (5 mins)
    The peer executive will engage the audience for brief introductions and discuss the format and key takeaways from the guided interaction conversation and dinner discussions.
  • Guided Interactive Conversation (25 mins) – Topics include:
    • Building consistent and effortless experiences across any channel
    • Utilizing AI to boost operational productivity and expedite the resolution of customer inquiries in financial services
    • Ensuring regulatory compliance and data privacy in communications within the financial services industry
    • Navigating the challenges of digital transformation within the financial services sector with AI-powered strategies
  • Open Forum Discussion (30 mins)
    This discussion will be based on the list of challenges discussed already and will take the format of group brainstorming and open discussion to come up with suggestions and solutions to common challenges at the executive level.

7:15 PM ET Dinner Service

9:00 PM ET Conclusion

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Moderator

Rob Strickland

Former CIO, T-Mobile

CEO & President, M37

Limited Seats Available Register Today!

About RingCentral

RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide.