Pressure is mounting on companies to improve margins and profitability in 2023 in light of current economic conditions. Healthcare providers and contact center leaders alike have become accustomed to “doing more with less” with outdated phone systems and siloed internal coordination tools that aren’t built to support connected, patient-centered and customer-centered experiences. Senior business leaders are realizing how important customer & patient experience is for improving profitability by utilizing a flexible, secure communications system to simplify point-of-care workflows.
Join your peers to network and discuss how RingCentral is helping organizations like yours.
5:00 PM EST Welcome Reception and Arrivals with Refreshments
6:00 PM EST Leadership Discussion
- Introduction (5 mins)
The peer executive will engage the audience for brief introductions and discuss the format and key takeaways from the guided interaction conversation and dinner discussions.
- Guided Interactive Conversation (25 mins) – Topics include:
- The art of the possible for IT automation, efficiency, and ROI
- How AI can help augment customer and patient experiences
- Automate workforce engagement management in a next-generation cloud platform
- Open Forum Discussion (30 mins)
This discussion will be based on the list of challenges discussed already and will take the format of group brainstorming and open discussion to come up with suggestions and solutions to common challenges at the executive level.
7:15 PM EST Dinner Service
9:00 PM EST Conclusion
Limited Seats Available Register Today!