Loews Coral Gables Hotel
Miami, FL

East IT & Security Leaders Forum 2024

Date

August 25 – 27, 2024

By bringing together the top 80 Executives in the region, we will discuss the most pressing Technology and Leadership challenges we face in an ever-evolving corporate landscape.

Over the next two and a half days, we will nurture meaningful relationships and tackle the challenges inherent to IT in a smaller, more dynamic setting. You will learn from your peers through various workshops, panels, roundtables and presentations. Our closed-door policy fosters an environment where all discussions are confined within the Forum walls, enabling more genuine and engaged conversations.

Learn about the latest and most innovative technologies that can bridge some of your organizational gaps through qualified one-on-one engagements, scheduled strategically throughout the Forum and selected by you, based on your most pressing needs.

Build new relationships and nurture existing ones, share in your successes and commiserate in the challenges that we all face as IT Leaders.

Join us for the East IT & Security Leaders Forum and leave ready to inspire action within your Organization!

Master of Ceremonies

Brian Benn

CIO

Clark Atlanta University
Attend
Sponsor

Loews Coral Gables Hotel

Located in the heart of The Plaza Coral Gables, Loews Coral Gables Hotel offers a new level of hospitality just four blocks from the Gables’ iconic Miracle Mile. Enjoy luxury amenities, a spa, a fitness center, and a rooftop pool featuring spectacular city views. Savor locally curated flavors in four restaurants and lounges. Experience the culinary, cultural, and entertainment offerings of Coral Gables with easy access to the best of the city.

Forum Agenda

Agenda may be subject to change. Click on each day to view full agenda

2:00 PM - 5:00 PM EST
FORUM REGISTRATION & APP DEMONSTRATION

Get familiar with SINC Staff and the event layout. Secure your complimentary Swag Bag and learn how to use the Onsite Application for Peer Engagement and win great prizes!

5:30 PM - 7:00 PM EST
SINC WELCOME NETWORKING RECEPTION

Engage your Peers over canapes and cocktails

7:00 PM - 9:00 PM EST
SINC NETWORKING & ENGAGEMENT DINNER

Open seating buffet meal serving 5-star food and great Peer engagement before Day 1 kick’s off

7:00 AM - 7:55 AM EST
SINC IT LEADERS NETWORKING BREAKFAST

Full breakfast and lots of coffee available!

8:00 AM - 8:05 AM EST
SINC OPENING REMARKS

A Thank You from SINC – setting the tone for a great day!

8:05 AM - 8:55 AM EST
PANEL - Enabling the Institution for the Digital Economy: Key Future Trends

As the digital economy continues to expand, institutions must adapt to remain competitive and relevant. This session will explore the key trends shaping the future of the digital economy and how institutions can effectively enable their digital transformation. Topics will include advancements in digital infrastructure, the integration of artificial intelligence and machine learning, the importance of data analytics, and the shift towards digital-first business models. Experts will discuss the challenges and opportunities presented by these trends, providing practical insights on how institutions can leverage technology to enhance efficiency, innovation, and customer engagement. Attendees will gain a comprehensive understanding of the strategic steps necessary to thrive in the digital economy.

Panelists:

Anjan Bhattacharya, VP, Bank of America

Gerson Morales, VP of Enterprise Technology and Digital Operations, BrandSafway

Joseph Hernandez, VP of Technology, FEAM Aero

Shravan Duvvuri, VP Data Markets and Corp, State Street

9:05 AM - 9:35 AM EST
PRESENTATION - Using AI to Enhance Customer and Employee Journeys

In today’s dynamic business environment, companies face the imperative of delivering instant answers and assistance to customers engaging with digital channels. This informative discussion addresses the vital elements needed to produce tangible results to meet this demand. While AI tools and smart agents can minimize human intervention, professionals across sales, marketing, and customer service must navigate customer interactions and team collaboration in new ways. In this chat we will address the challenges to be aware of in the strategic deployment of these technologies and steps to take to ensure they deliver expected value.

Speakers:

Danita Belcher, Global Leader of Contact Center Sales, RingCentral

Rob Strickland, Interim CIO, Infovista

Presented by: RingCentral

9:45 AM - 10:15 AM EST
WORKSHOP 1 - Cyber Defense Strategies for Earlier Detection and Faster Response

Delve into the flaws of the traditional cybersecurity landscape and how a modern SOC should focus on outcome-based services without relying on logs or the cost and complexity of a SIEM.

Speaker: Hamlet Khodaverian, VP, Americas, LMNTRIX

Presented by: LMNTRIX

9:45 AM - 10:15 AM EST
WORKSHOP 2 - From Crisis to Confidence: How Data Protection Can Enhance Your Incident Response and Recovery

Cyber threats are more prevalent than ever and security teams are faced with the daunting task of optimizing their security posture while balancing budget, risk, and operational efficiency. With even the most sophisticated security stack plagued with coverage gaps and vulnerabilities, security teams are fatigued and don’t want to add yet another security tool.

Sometimes help comes from an unexpected corner. Modern backup and data security can help IT and security come together and solve problems. Learn what a data security and protection partner like Druva can do to help strengthen your security posture and streamline your incident response and recovery workflows. We will cover:

  • What typically occurs in each phase of a cyber attack
  • Common security coverage gaps in your data infrastructure
  • How to work better with your IT and backup teams

Speaker: Jesse Dotterer, Senior Director Sales Engineering, Druva

Suggested by: Druva

10:15 AM - 10:30 AM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee or tea and a snack

10:35 AM - 11:05 AM EST
PRESENTATION - Navigating the Evolution of Cybersecurity: AI's Role in Securing Your Infrastructure from Past to Future

In the ever-evolving landscape of cybersecurity, staying ahead of threats is imperative. As we reflect on the past, embrace the present, and prepare for the future, the integration of artificial intelligence (AI) into security infrastructure has emerged as a disruptive technology in safeguarding digital assets. Join us at this exclusive event led by Trend Micro as we delve into the dynamic journey of AI’s impact on cybersecurity. From historical insights to current advancements and future projections, discover how AI is reshaping the defense mechanisms against cyber threats, fortifying your infrastructure, and empowering organizations to navigate the digital frontier with confidence.

Eric Skinner, Vice President, Market Strategy, Trend Micro

Presented by: Trend Micro

11:15 AM - 11:45 AM EST
WORKSHOP 1 - Staying Ahead of Evolving Cyber Threats: Strategies for Today's Landscape

The evolution of the cyber threat landscape can create an illusion of unpredictability. Understanding the significance of recent events gives visibility into the shifting dynamics of adversary tactics, which is critical for staying ahead of and ultimately defeating today’s threats. Today’s threat landscape features security concerns that must be shared across all levels of the organization. As security teams assess the evolving threat landscape, what changes are actually required, and what can be done about it?

Join this presentation as we discuss how:

  • Sophisticated adversaries are exploiting stolen credentials and identities to amplify ransomware big game hunting attacks and infiltrate cloud environments
  • Malicious actors are intensifying attacks on critical cloud infrastructure with new, sophisticated approaches
  • Organizations can implement the right combination of security tools to stop an adversary with speed
  • Effective security strategies help address the emerging threat landscape
  • To look ahead to next-level threats

Speaker: Cristian Rodriguez, Field CTO, Americas, CrowdStrike

Presented by: CrowdStrike

11:15 AM - 11:45 AM EST
WORKSHOP 2 - AI in the Enterprise- Identifying Winning Business Cases

Enterprises have hordes of data and many opportunities to integrate other data sources. But readying data for AI experimentation is expensive and requires an iterative approach. This session will focus on finding the best opportunities to experiment with AI and on applying agile practices in machine learning initiatives.

11:55 AM - 12:45 PM EST
ROUNDTABLE + PANEL - The CIO's Role in the Future of Work

As organizations adapt to technological advancements, remote collaboration tools, and changing workforce dynamics, the CIO emerges as a key strategist, orchestrating digital transformation initiatives and ensuring seamless integration of technology into the fabric of the modern workplace. This Panel will discuss how CIOs can drive innovation, enhance cybersecurity measures, and foster a flexible and inclusive work environment to meet the challenges and opportunities presented by the future of work.

12:45 AM - 1:35 PM EST
SINC NETWORKING LUNCH

Open seating, Buffet-style lunch. Serving food for all tastes, pallets and preferences. Vegan, vegetarian, halal options available

1:40 PM - 2:10 PM EST
PRESENTATION - The Role of ERP in Security and AI

The ERP is the backbone of most organizations. Software packages from large vendors such as Oracle and SAP are essential for back-end business operations. But how do they fit into emerging technology strategies such as Cloud, AI/ML, Security, and other competitive growth initiatives? Come to this session to learn about the intersection of ERP and emerging technology and ways to find the right allocation of resources between operations and innovation.

Presented by: Rimini Street

2:20 PM - 2:50 PM EST
WORKSHOP 1

Check back for updates on this session. 

Submitted by: Vulcan

2:20 PM - 2:50 PM EST
WORKSHOP 2 - CxO Radar: Scanning the Digital Battlefront - Threat trends and insights on AI, APIs, and the evolving cyber threat landscape

In our modern digital ecosystem, cyber threats are a board-level concern. This session for executives and security leaders, leverages Cloudflare’s unique vantage point—roughly 20% of all Internet traffic and processing over 200 billion threat indicators daily—to provide a strategic overview of the current threat landscape.

Join Cloudflare’s Field CTO as we scan the horizon, focusing on:

  • AI’s Dual Nature: How artificial intelligence is reshaping both attack strategies and defense mechanisms
  • API Vulnerabilities: The security implications of the surge in API-driven architectures
  • DDoS Evolution: Latest trends in distributed denial-of-service attacks and their business impact
  • Bot Ecosystem: The growing sophistication of botnets and their effect on digital business
  • Emerging Threats: Identifying and preparing for the next wave of cyber challenges

Join us to elevate your cyber-situational awareness and ensure your organization stays ahead in the ever-evolving digital battlefront.

Speaker: John Engates, Field Chief Technology Officer, Cloudflare

Presented by: Cloudflare

3:00 PM - 3:30 PM EST
WORKSHOP 1 - Hyperautomation Program – Success Story in Higher Education

Artificial Intelligence (AI) is being utilized across various sectors, including education, finance, and healthcare, to enhance efficiency, decision-making, and innovation. Robotic Process Automation (RPA), enriched by AI and Machine Learning (ML), is the core enabling technology of Hyperautomation.

Key Benefits:

  • Automation of Routine Tasks: Automates repetitive tasks like data entry and customer service, reducing human error and freeing up employees for more complex tasks.
  • Improved Decision-Making: Processes information and provides data-driven recommendations for better decision-making.
  • Enhanced Customer Experience: Uses chatbots and virtual assistants to provide instant responses, improving satisfaction and engagement.
  • Operational Efficiency: Optimizes business processes, leading to cost savings and increased productivity.
  • Scalability: Easily scales to handle increased workloads without additional human resources.

Speaker: Ana Roldan, AVP and CTO, Nova Southeastern University

3:00 PM - 3:30 PM EST
WORKSHOP 2 - Hiring and Retaining top IT & Security Talent

While the pool of talented cybersecurity professionals is increasing daily, there is still a shortage of cybersecurity professionals to go around. This sessions will dicuss how your organization can stand out from the crowd and attract the best. The session will cover the following topics: – How being an active CISO and Thought Leader is the best marketing for new talent – Creative ways to compete and assets that are important outside of salary – Increase training and access to non-cybersecurity experts that are already excelling at your company and how to determine that talent you already have in house

3:30 PM - 3:45 PM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

3:50 PM - 4:20 PM EST
WORKSHOP 1 - Transforming DevSecOps: Innovations in AI-Powered Observability and Security

Join us as we explore cutting-edge strategies for modernizing infrastructure and applications. In this discussion, we delve into the intersection of AI-powered observability security, emphasizing how organizations can enhance their operations, ensure data protection, and comply with regulations. We will discuss the transformative potential of AI, including Generative AI, in boosting overall productivity.

Speaker: Wayne Segar, Global Field CTO, Dynatrace

Presented by: Dynatrace

3:50 PM - 4:20 PM EST
WORKSHOP 2 - Driving Past the Data/Privacy Divide

To ensure relevance and competitiveness in today’s customer centric market, enterprises of all types are investing heavily in customer data capture and customer data analytics capabilities. With data being captured from so many new locations and at a deeper and more personal level than ever before privacy issues become more and more important. Enterprises need to constantly review their data capture and usage to determine value vs. risk and whether the incentive offered to the customer is sufficient to overcome any reticence on their part. This session will address privacy issues, how to balance opt in vs opt out requirements and that Data Privacy certainly isn’t a roadblock to data capture but the customer incentive needs to be sufficient to justify the sharing of personal details.

4:25 PM - 5:15 PM EST
ROUNDTABLE + PANEL - Cybersecurity in the Era of Regulatory Compliance

In an age where regulatory compliance is increasingly complex and stringent, cybersecurity has become a critical focus for organizations worldwide. This session will delve into the intricate relationship between cybersecurity and regulatory compliance, highlighting the latest regulations and standards that organizations must adhere to. Topics will include GDPR, CCPA, HIPAA, and other regional and industry-specific regulations, as well as the implications of non-compliance. Experts will discuss strategies for integrating compliance into cybersecurity frameworks, the role of continuous monitoring, and the importance of maintaining up-to-date documentation and reporting practices. Attendees will learn how to navigate the regulatory landscape, implement best practices, and ensure their cybersecurity measures align with legal requirements to protect both their data and their reputation.

Panelist: Bhavesh Advani, Head of Cybersecurity, Incident Response, Cenlar

6:00 PM - 7:00 PM EST
SINC NETWORKING RECEPTION

Engage your Peers over canapés and cocktails

7:00 PM - 9:00 PM EST
SINC NETWORKING & ENGAGEMENT DINNER

Open seating buffet meal serving 5 star food and great Peer engagement

8:00 AM - 8:50 AM EST
SINC IT LEADERS NETWORKING BREAKFAST

Full Breakfast and lots of coffee available!

9:00 AM - 9:50 AM EST
CISO PANEL - The Rapidly Evolving Threat Landscape

Aggressive attacks on Enterprise computer networks are continuing with increased frequency and threatening economic and national security. Actions like vulnerability reduction and passive defenses on their own simply are not cutting it and there needs to be a functional shift in the way we mitigate this substantial threat. Companies can seek to protect their most sensitive data by implementing an environment of actionable intelligence and detection to bring the fight to the adversaries and ensure a proactive approach to securing data. This session will discuss best practices in managing the constant evolution in the security environment.

Moderated by: Cyera

10:00 AM - 10:30 AM EST
PRESENTATION - Mitigate Risk in the Age of AI

In this presentation we will provide insights around the inherent risks related to using Generative AI, self-trained LLMs and AI workloads. With data at the heart of any AI usage, we will cover efficient methodologies for identifying and mitigating your own risk to safely enable AI, making your workforce more productive and driving toward the innovation AI promises. Specifically the topic will engage the audience to consider how understanding the data set, its sensitivity, the access to it from internal employees to third parties, and how data will be used and created. Protecting data wherever it goes and ensuring compliance through the AI journey.

Learning Objectives: In this presentation the audience will learn about the inherent risks surrounding AI and therefore data within the enterprise. Marrying key objectives around cloud security, governance risk and compliance, risk management and threat detection/prevention through the AI lifecycle.

Speaker: Scott Shafer, Director of Sales Engineering, Varonis

Presented by: Varonis

10:30 AM - 10:45 AM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

10:50 AM - 11:20 AM EST
WORKSHOP 1 - Sustainable ITOps- Unlock Next-level ITSM, AIOps and FinOps with Next Generation AI

The hype around generative AI is only the beginning. This game-changing technology is poised to disrupt high-tech industries. But with new AI tools popping up every day, choosing the wrong one can have profound effects on a company’s security, customer satisfaction, and productivity.

As a trusted partner, OpenText is pioneering the era of new possibilities where generative AI complements human creativity to become tomorrow’s solutions across DevOps and ITSM.

In our talk, we will cover how OpenText AI and automation:

  • Predicts and anticipates software delivery times. Unlocks deep insights into projects and potential risks.
  • Addresses skilled staff shortages and optimizes service desk costs.
  • Minimizes manual repetitive tasks and resolves issues without ethical compromise.

Presented by: OpenText

10:50 AM - 11:20 AM EST
WORKSHOP 2 - From On-Prem to the Cloud: Protect Your Apps and APIs

The result of digital transformation: It’s easier to do business with your customers and partners. But with new architectures, web apps and APIs now deployed from on-prem servers to the cloud, it is harder than ever to get a holistic view of all of these potentially vulnerable assets – never mind defend them.

What are your biggest challenges today in defending these diverse assets? What are the known gaps in your current defenses? What are you seeking in the future to defend your apps and APIs?

Topics covered will include:

  • How are adversaries preying upon unprotected web apps and APIs?
  • How are traditional web application firewalls deployed, and what are they missing?
  • What does the future look like with unified web app and API security solutions?

11:30 AM - 12:00 PM EST
WORKSHOP - Why IT Audits Are Your Friend

Who loves a good audit? Well, you should! Think of them as a helpful nudge to fix what’s weak, make sure you’re playing by the rules, and get your systems running smoother than ever. You’ll see how these check-ups are less of a headache and more like a secret weapon for keeping your tech game strong and secure.

Speaker: Rob Strickland, Interim CIO, InfoVista

12:00 PM - 1:00 PM EST
SINC NETWORKING LUNCH

Open seating, Buffet-style lunch. Serving food for all tastes, pallets and preferences. Vegan, vegetarian, halal options available. Serving to-go boxes for those in a hurry!

East Executive Advisory Council

Eugene Kogan

Global IT Director, Head of IT and Security

Population Council

Michael Marsillio

CISO

Paradies Lagardere

Ashok Narayan

Global Director of Applications and Emerging Technology

Tosca Services

Gina Bennett

Director of Enterprise Solutions

YMCA of Metropolitan Atlanta

Kenneth Foster

Global Head of Architecture

Adient

Kenneth Viciana

VP, Global Data & Analytics Products

TSYS

Lorenzo Hines

Global SVP of Information Technology

Citi

Bradley Schaufenbuel

VP & CISO

Paychex, Inc

Stephen Demeritt

Global Head of IT Services & Delivery

Black & Veatch

Mitesh Patel

VP of IT

JP Morgan

John Whiting

Global Director Cyber Risk

Omnicon

Michael Onuoha

Head of Engineering & Architecture, Risk, Fraud & Collections

Citi

Nish Majmudar

VP & Chief Information Security Officer

Mathematica

Andy Flatt

SVP & CIO

National Healthcare

Deena Swatzie

VP, Head of Technology Risk

LPL Financial

Karl Forsberg

Senior Director IT, Infrastructure and Operations

North America Partners in Anesthesia

Forum Speakers