Loews Coral Gables Hotel
Miami, FL

East IT & Security Leaders Forum 2024

Date

August 25 – 27, 2024

By bringing together the top 80 Executives in the region, we will discuss the most pressing Technology and Leadership challenges we face in an ever-evolving corporate landscape.

Over the next two and a half days, we will nurture meaningful relationships and tackle the challenges inherent to IT in a smaller, more dynamic setting. You will learn from your peers through various workshops, panels, roundtables and presentations. Our closed-door policy fosters an environment where all discussions are confined within the Forum walls, enabling more genuine and engaged conversations.

Learn about the latest and most innovative technologies that can bridge some of your organizational gaps through qualified one-on-one engagements, scheduled strategically throughout the Forum and selected by you, based on your most pressing needs.

Build new relationships and nurture existing ones, share in your successes and commiserate in the challenges that we all face as IT Leaders.

Join us for the East IT & Security Leaders Forum and leave ready to inspire action within your Organization!

Master of Ceremonies

Brian Benn

CIO

Clark Atlanta University
Attend
Sponsor

Loews Coral Gables Hotel

Located in the heart of The Plaza Coral Gables, Loews Coral Gables Hotel offers a new level of hospitality just four blocks from the Gables’ iconic Miracle Mile. Enjoy luxury amenities, a spa, a fitness center, and a rooftop pool featuring spectacular city views. Savor locally curated flavors in four restaurants and lounges. Experience the culinary, cultural, and entertainment offerings of Coral Gables with easy access to the best of the city.

Forum Agenda

Agenda may be subject to change. Click on each day to view full agenda

2:00 PM - 5:00 PM EST
FORUM REGISTRATION & APP DEMONSTRATION

Get familiar with SINC Staff and the event layout. Secure your complimentary Swag Bag and learn how to use the Onsite Application for Peer Engagement and win great prizes!

5:30 PM - 7:00 PM EST
SINC WELCOME NETWORKING RECEPTION

Engage your Peers over canapes and cocktails

7:00 PM - 9:00 PM EST
SINC NETWORKING & ENGAGEMENT DINNER

Open seating buffet meal serving 5-star food and great Peer engagement before Day 1 kick’s off

7:00 AM - 8:00 AM EST
SINC IT LEADERS NETWORKING BREAKFAST

Full breakfast and lots of coffee available!

8:05 AM - 8:20 AM EST
SINC OPENING REMARKS

A Thank You from SINC – setting the tone for a great day!

8:20 AM - 9:15 AM EST
PANEL - Enabling the Institution for the Digital Economy: Key Future Trends

As the digital economy continues to expand, institutions must adapt to remain competitive and relevant. This session will explore the key trends shaping the future of the digital economy and how institutions can effectively enable their digital transformation. Topics will include advancements in digital infrastructure, the integration of artificial intelligence and machine learning, the importance of data analytics, and the shift towards digital-first business models. Experts will discuss the challenges and opportunities presented by these trends, providing practical insights on how institutions can leverage technology to enhance efficiency, innovation, and customer engagement. Attendees will gain a comprehensive understanding of the strategic steps necessary to thrive in the digital economy.

Moderator: Brian Benn, CIO, Clark Atlanta University

Panelists:

Anjan Bhattacharya, VP, Bank of America

Gerson Morales, VP of Enterprise Technology and Digital Operations, BrandSafway

Joseph Hernandez, VP of Technology, FEAM Aero

Shravan Duvvuri, VP Data Markets and Corp, State Street

9:25 AM - 10:05 AM EST
PRESENTATION - Using AI to Enhance Customer and Employee Journeys

In today’s dynamic business environment, companies face the imperative of delivering instant answers and assistance to customers engaging with digital channels. This informative discussion addresses the vital elements needed to produce tangible results to meet this demand. While AI tools and smart agents can minimize human intervention, professionals across sales, marketing, and customer service must navigate customer interactions and team collaboration in new ways. In this chat we will address the challenges to be aware of in the strategic deployment of these technologies and steps to take to ensure they deliver expected value.

Speakers:

Danita Belcher, Global Leader of Contact Center Sales, RingCentral

Rob Strickland, Interim CIO, Infovista

Presented by: RingCentral

10:15 AM - 10:45 AM EST
WORKSHOP 1 - Cyber Defense Strategies for Earlier Detection and Faster Response

Delve into the flaws of the traditional cybersecurity landscape and how a modern SOC should focus on outcome-based services without relying on logs or the cost and complexity of a SIEM.

Speaker: John Minasyan, Chief Operations Officer, LMNTRIX

Presented by: LMNTRIX

10:15 AM - 10:45 AM EST
WORKSHOP 2 - From Crisis to Confidence: How Data Protection Can Enhance Your Incident Response and Recovery

Cyber threats are more prevalent than ever and security teams are faced with the daunting task of optimizing their security posture while balancing budget, risk, and operational efficiency. With even the most sophisticated security stack plagued with coverage gaps and vulnerabilities, security teams are fatigued and don’t want to add yet another security tool.

Sometimes help comes from an unexpected corner. Modern backup and data security can help IT and security come together and solve problems. Learn what a data security and protection partner like Druva can do to help strengthen your security posture and streamline your incident response and recovery workflows. We will cover:

  • What typically occurs in each phase of a cyber attack
  • Common security coverage gaps in your data infrastructure
  • How to work better with your IT and backup teams

Speaker: Jesse Dotterer, Senior Director Sales Engineering, Druva

Suggested by: Druva

10:45 AM - 11:00 AM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee or tea and a snack

11:05 AM - 11:45 AM EST
PRESENTATION - Navigating the Evolution of Cybersecurity: AI's Role in Securing Your Infrastructure from Past to Future

In the ever-evolving landscape of cybersecurity, staying ahead of threats is imperative. As we reflect on the past, embrace the present, and prepare for the future, the integration of artificial intelligence (AI) into security infrastructure has emerged as a disruptive technology in safeguarding digital assets. Join us at this exclusive event led by Trend Micro as we delve into the dynamic journey of AI’s impact on cybersecurity. From historical insights to current advancements and future projections, discover how AI is reshaping the defense mechanisms against cyber threats, fortifying your infrastructure, improving proactive risk reduction measures, and empowering organizations to navigate the digital frontier with confidence.

Eric Skinner, Vice President, Market Strategy, Trend Micro

Presented by: Trend Micro

11:50 AM - 12:20 PM EST
WORKSHOP 1 - Staying Ahead of Evolving Cyber Threats: Strategies for Today's Landscape

The evolution of the cyber threat landscape can create an illusion of unpredictability. Understanding the significance of recent events gives visibility into the shifting dynamics of adversary tactics, which is critical for staying ahead of and ultimately defeating today’s threats. Today’s threat landscape features security concerns that must be shared across all levels of the organization. As security teams assess the evolving threat landscape, what changes are actually required, and what can be done about it?

Join this presentation as we discuss how:

  • Sophisticated adversaries are exploiting stolen credentials and identities to amplify ransomware big game hunting attacks and infiltrate cloud environments
  • Malicious actors are intensifying attacks on critical cloud infrastructure with new, sophisticated approaches
  • Organizations can implement the right combination of security tools to stop an adversary with speed
  • Effective security strategies help address the emerging threat landscape
  • To look ahead to next-level threats

Speaker: Cristian Rodriguez, Field CTO, Americas, CrowdStrike

Presented by: CrowdStrike

11:50 AM - 12:20 PM EST
WORKSHOP 2 - Boosting Productivity and Operational Efficiency with Ongoing Wi-Fi Optimization

Have you ever pondered the inconsistency of Wi-Fi performance, where it excels on one day and falters on the next? This issue is not merely exasperating for your executives and team members; it also has ramifications for your organization’s revenue-generating operations and the overall customer experience. In this session, we will uncover the mystery behind subpar Wi-Fi encounters and explore how to pinpoint connectivity issues while increasing revenue and customer satisfaction.

What we will discuss:

  • The Wi-Fi visibility gap for healthcare, manufacturing, large enterprise, and other environments
  • The real costs of connectivity issues
  • The ROI and business value of Wi-Fi optimization
  • How your organizations can achieve optimal performance

Speaker: Eric Camulli, Customer Success Officer, 7Signal

Presented by: 7SIGNAL

12:35 PM – 1:05 PM EST
PRESENTATION - The Role of ERP in Security and AI

The ERP is the backbone of most organizations. Software packages from large vendors such as Oracle and SAP are essential for back-end business operations. But how do they fit into emerging technology strategies such as Cloud, AI/ML, Security, and other competitive growth initiatives? Come to this session to learn about the intersection of ERP and emerging technology and ways to find the right allocation of resources between operations and innovation.

Speaker: Eric Helmer, SVP and Chief Technology Officer, Rimini Street

Presented by: Rimini Street

1:05 PM - 1:55 PM EST
SINC NETWORKING LUNCH

Open seating, Buffet-style lunch. Serving food for all tastes, pallets and preferences. Vegan, vegetarian, halal options available

2:05 PM - 2:35 PM EST
WORKSHOP 1 - Mitigating Vulnerability and Exposure Risk at Enterprise Scale

Vulnerability risk management is an ongoing challenge for most enterprise IT security teams. With millions of cyber risk signals to consolidate and prioritize, and vulnerability risk mitigation processes riddled with bottlenecks and blind spots, it is no small task to eliminate vulnerability and exposure risk at scale. Attend this session and learn how advanced cyber security teams are collaborating with their partners in IT to reduce exposure risk.

Speaker: Susana D’sa, Solutions Architect, Vulcan

Presented by: Vulcan

2:05 PM - 2:35 PM EST
WORKSHOP 2 - CxO Radar: Scanning the Digital Battlefront - Threat trends and insights on AI, APIs, and the evolving cyber threat landscape

In our modern digital ecosystem, cyber threats are a board-level concern. This session for executives and security leaders, leverages Cloudflare’s unique vantage point—roughly 20% of all Internet traffic and processing over 200 billion threat indicators daily—to provide a strategic overview of the current threat landscape.

Join Cloudflare’s Field CTO as we scan the horizon, focusing on:

  • AI’s Dual Nature: How artificial intelligence is reshaping both attack strategies and defense mechanisms
  • API Vulnerabilities: The security implications of the surge in API-driven architectures
  • DDoS Evolution: Latest trends in distributed denial-of-service attacks and their business impact
  • Bot Ecosystem: The growing sophistication of botnets and their effect on digital business
  • Emerging Threats: Identifying and preparing for the next wave of cyber challenges

Join us to elevate your cyber-situational awareness and ensure your organization stays ahead in the ever-evolving digital battlefront.

Speaker: John Engates, Field Chief Technology Officer, Cloudflare

Presented by: Cloudflare

2:45 PM - 3:15 PM EST
WORKSHOP - Transforming DevSecOps: Innovations in AI-Powered Observability and Security

Join us as we explore cutting-edge strategies for modernizing infrastructure and applications. In this discussion, we delve into the intersection of AI-powered observability security, emphasizing how organizations can enhance their operations, ensure data protection, and comply with regulations. We will discuss the transformative potential of AI, including Generative AI, in boosting overall productivity.

Speaker: Wayne Segar, Global Field CTO, Dynatrace

Presented by: Dynatrace

3:15 PM- 3:30 PM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

3:35 PM - 4:05 PM EST
WORKSHOP - Hyperautomation Program – Success Story in Higher Education

Artificial Intelligence (AI) is being utilized across various sectors, including education, finance, and healthcare, to enhance efficiency, decision-making, and innovation. Robotic Process Automation (RPA), enriched by AI and Machine Learning (ML), is the core enabling technology of Hyperautomation.

Key Benefits:

  • Automation of Routine Tasks: Automates repetitive tasks like data entry and customer service, reducing human error and freeing up employees for more complex tasks.
  • Improved Decision-Making: Processes information and provides data-driven recommendations for better decision-making.
  • Enhanced Customer Experience: Uses chatbots and virtual assistants to provide instant responses, improving satisfaction and engagement.
  • Operational Efficiency: Optimizes business processes, leading to cost savings and increased productivity.
  • Scalability: Easily scales to handle increased workloads without additional human resources.

Speaker: Ana Roldan, AVP and CTO, Nova Southeastern University

4:15 PM - 4:45 PM EST
WORKSHOP - Rise of GenAI

Check back for updates on this session.

Speaker: Saqib Awan, Founder & Managing Director, GTM Capital

4:50 PM - 5:20 PM EST
WORKSHOP - Why IT Audits Are Your Friend

Who loves a good audit? Well, you should! Think of them as a helpful nudge to fix what’s weak, make sure you’re playing by the rules, and get your systems running smoother than ever. You’ll see how these check-ups are less of a headache and more like a secret weapon for keeping your tech game strong and secure.

Speaker: Rob Strickland, Interim CIO, InfoVista

6:00 PM - 7:00 PM EST
SINC NETWORKING RECEPTION

Engage your Peers over canapés and cocktails

7:00 PM - 9:00 PM EST
SINC NETWORKING & ENGAGEMENT DINNER

Open seating buffet meal serving 5 star food and great Peer engagement

8:00 AM - 8:50 AM EST
SINC IT LEADERS NETWORKING BREAKFAST

Full Breakfast and lots of coffee available!

9:00 AM - 9:50 AM EST
CISO PANEL - The Rapidly Evolving Threat Landscape

Aggressive attacks on Enterprise computer networks are continuing with increased frequency and threatening economic and national security. Actions like vulnerability reduction and passive defenses on their own simply are not cutting it and there needs to be a functional shift in the way we mitigate this substantial threat. Companies can seek to protect their most sensitive data by implementing an environment of actionable intelligence and detection to bring the fight to the adversaries and ensure a proactive approach to securing data. This session will discuss best practices in managing the constant evolution in the security environment.

Moderated by: Michael Ferguson, Senior Security Transformation Advisor, Cyera

Panelists:

Bhavesh Advani, Head of Cybersecurity, Incident Response, Cenlar

Talib Pirani, VP, Cyber Security Solutions Architect, Bank of America

Michael Marsilio, CISO, Paradies Lagardère

10:00 AM - 10:30 AM EST
PRESENTATION - Mitigate Risk in the Age of AI

In this presentation we will provide insights around the inherent risks related to using Generative AI, self-trained LLMs and AI workloads. With data at the heart of any AI usage, we will cover efficient methodologies for identifying and mitigating your own risk to safely enable AI, making your workforce more productive and driving toward the innovation AI promises. Specifically the topic will engage the audience to consider how understanding the data set, its sensitivity, the access to it from internal employees to third parties, and how data will be used and created. Protecting data wherever it goes and ensuring compliance through the AI journey.

Learning Objectives: In this presentation the audience will learn about the inherent risks surrounding AI and therefore data within the enterprise. Marrying key objectives around cloud security, governance risk and compliance, risk management and threat detection/prevention through the AI lifecycle.

Speaker: Scott Shafer, Director of Sales Engineering, Varonis

Presented by: Varonis

10:30 AM - 10:45 AM EST
SINC NETWORKING & REFRESHMENT BREAK

Circle back with your Peers on the content so far while grabbing a coffee and a snack

10:50 AM - 11:20 AM EST
WORKSHOP - CloudOps Reimagined: ITOps for a new generation of AI and Cloud

The hype around generative AI is only the beginning. Reimagining IT operations requires a new way to operate and game-changing technology is poised to disrupt high-tech industries. AI requires a foundational model for operating IT services and the wrong solution can have severe limitations on a company’s security, customer satisfaction, and productivity.

As a leader in cloud technology and generative AI, OpenText is pioneering the next generation of CloudOps solutions where AI complements human creativity to become tomorrow’s solution across IT.

In our talk, we will cover how OpenText is reimagining CloudOps, AI, and automation to:

  • Achieve more consistent and higher reliability across hybrid IT environments including next generation Observability and AIOps
  • Optimize cloud costs and carbon footprint with GreenOps and FinOps
  • Elevate user experience to drive more timely and accurate resolution to problems

Speaker: Eric Fisher, ITOM Solution Architect, OpenText

Presented by: OpenText

11:25 AM - 11:55 PM EST
WORKSHOP - Ask Brian Anything

This is your chance to ask Brian Benn, CIO of Clark Atlanta University, your burning questions, gain insights from his extensive experience in leadership and technology, and engage in a lively discussion. Whether you’re curious about the latest trends in cybersecurity or seeking advice on leadership, Brian is here to provide answers and spark thought-provoking conversations. Don’t miss this unique opportunity to interact with one of the industry’s top leaders!

Speaker: Brian Benn, CIO, Clark Atlanta University

12:00 PM - 1:00 PM EST
SINC NETWORKING LUNCH

Serving food for all tastes, palates, and preferences. Vegan and vegetarian options available. Serving to-go boxes for those in a hurry!

East Executive Advisory Council

Eugene Kogan

Global IT Director, Head of IT and Security

Population Council

Michael Marsillio

CISO

Paradies Lagardere

Ashok Narayan

Global Director of Applications and Emerging Technology

Tosca Services

Gina Bennett

Director of Enterprise Solutions

YMCA of Metropolitan Atlanta

Kenneth Foster

Global Head of Architecture

Adient

Kenneth Viciana

VP, Global Data & Analytics Products

TSYS

Lorenzo Hines

Global SVP of Information Technology

Citi

Tanweer Surve

Head of Cloud Center of Enablement & Solutions Engineering

PNC Bank

Bradley Schaufenbuel

VP & CISO

Paychex, Inc

Stephen Demeritt

Global Head of IT Services & Delivery

Black & Veatch

Mitesh Patel

VP of IT

JP Morgan

John Whiting

Global Director Cyber Risk

Omnicon

Michael Onuoha

Head of Engineering & Architecture, Risk, Fraud & Collections

Citi

Nish Majmudar

VP & Chief Information Security Officer

Mathematica

Andy Flatt

SVP & CIO

National Healthcare

Deena Swatzie

VP, Head of Technology Risk

LPL Financial

Karl Forsberg

Senior Director IT, Infrastructure and Operations

North America Partners in Anesthesia

Forum Speakers