Virtual Roundtable

Redefining CX with AI: Turning Insights into Action

  • Time:

    2:00 pm

  • Venue:

    Virtual

About This Event

Collaborate with CX and IT leaders to tackle operational challenges and uncover best practices in AI-driven customer experience (CX). This session dives into the evolving role of artificial intelligence in transforming customer engagement, optimizing operations, and driving business growth. Building on powerful AI solutions and conversation intelligence, we’ll explore actionable strategies to seamlessly integrate AI into your workflows. Whether you’re just beginning your AI journey or leading its adoption, engage in an interactive discussion to gain peer insights, address implementation challenges, explore emerging trends, and future-proof your service strategy.

Event Time: 2:00 pm
Event Venue: Virtual
  • The ongoing evolution of AI: Analyze how AI technology has advanced from rules-based systems to fully autonomous digital agents
  • Transforming business communications with AI: Uncovering insights, automating workflows, and elevating customer engagement across all channels.
  • Empathetic AI Innovation: Frameworks to create the optimal human-AI partnership to preserve authentic connection.
  • Best practices for implementing AI in your organization: Strategies to design and implement AI for significant business outcomes.
  • Just getting started or already experimenting? Join this roundtable.

Secure Your Spot

Whether you’ve already started experimenting or are evaluating what’s next, this roundtable is your space to ask questions, exchange ideas, and hear how others are navigating the shift.

Seats are limited—save your spot today.

SPEAKERS

Meet the Event Speakers

Rob Strickland

Former CIO, T-Mobile - CEO & President, M37

Andy Watson

Senior Product Marketing - Customer Experience, RingCentral

ABOUT PARTNER

Building Success Together

RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide.