Webinars

How can agents stay productive while working remotely?
Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the contact center particularly hard. How can you provide your customers with the same level of support they’ve come to expect, regardless of what is happening at the office or around the world?

Join our panel of security leaders as they discuss how the fraud rhetoric has adapted to encompass a newly converged approach – one that persists and correlates security defenses to better enable business results. 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the contact center particularly hard. How can you provide your customers with the same level of support they’ve come to expect, regardless of what is happening at the office or around the world?

 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the contact center particularly hard. How can you provide your customers with the same level of support they’ve come to expect, regardless of what is happening at the office or around the world?

 

Join this webinar to hear our panel discuss the benefits and challenges with supporting a Dynamic Workforce. How is Dynamic Work different than just a distributed workforce and what considerations should you keep in mind when considering this style of work long-term. 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has placed both companies and employees in a challenging position. Join these executives as they share their advice, strategies, and real-world experience.

 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has placed companies, employees, and even sports empires in a challenging position. Join executives from the Detroit Pistons and Charlotte Hornets as they share real-world advice and winning strategies.

 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has hit the contact center particularly hard. How can you provide your customers with the same level of support they’ve come to expect, regardless of what is happening at the office or around the world?

 

 Remote work has quickly gone from a trend to a necessity, and the speed of this shift has placed both companies and employees in a challenging position. Join these executives as they share their advice, strategies, and real-world experience.

 

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has placed both companies and employees in a challenging position. Join these executives as they share their advice, strategies, and real-world experience.

 

In the debate over an all-in-one cyber security platform versus best of breed solutions, the overwhelming majority lean towards best of breed in order to leverage the most impactful technology. However, does true best of breed exist? Join executives from MGM Resorts, TSD Global and State of Arizona to explore this debate and how to implement a best of breed strategy when tech doesn’t necessarily integrate with other tech.

Cloud computing represents a fundamental shift in the delivery of IT services. However, as cloud computing enters its second decade, the move to the cloud still poses many challenges for many organizations across Canada. These challenges are clearly represented by the percentage of companies yet to take this journey. Join executives from Ricoh Canada, Eldorado Gold, Department of Justice Canada and Public Service Commission of Canada as they discuss these challenges and provide guidance on how to accelerate this move.

Remote work has quickly gone from a trend to a necessity, and the speed of this shift has placed both companies and employees in a challenging position. Join these executives as they share their advice, strategies, and real-world experience.

Join executives from Hill International Inc., Homestar Financial Corporation and O.C. Tanner for a discussion on the relationship between the three pillars of IT, Security and the Business and why it remains a challenge for many.

Join executives from SunTrust, TECO Energy and NOVA Southeastern University on the importance of mentorship for encouraging women to pursue careers as technology leaders.

 

Join CIO’s from TennCare Information Systems, Self Esteem Brands and Collabera for a candid conversation on the immediate challenges experienced in the aftermath of Covid-19 and what the “new normal” is for CIOs now and beyond.

Join esteemed IT leaders from Maple Leaf Sports & Entertainment, Calgary Drop In & Rehab Centre Society and Ricoh Canada for a discussion on how to successfully navigate Change Management in the ever-evolving world of business.