Industry Report:  

Cross-Functional Capabilities:

Cost Out Revenue In

In September and October 2020, SINC and The Analyst Syndicate — on behalf of Shape Security (an F5 company) —surveyed 100 IT and security practitioners from B2C companies across the US and Canada. The objective was to analyze how effectively companies are managing the security of their customer-facing applications. The survey covered three primary areas:

  • The responsibility and ownership of customer-facing application security
  • The maturity and business impact of application security operations
  • The technologies that companies are investing in to protect customer-facing applications

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Author of the Report

French Caldwell                               
Member of the Analyst Syndicate

French has three decades of experience
in thought leadership roles. He was Gartner’s research leader of research communities for technology and public policy; governance, risk and compliance; and legal IT, and a Gartner Fellow researching the impact of disruptive trends and technology on public policy.