Virtual Roundtable for Retail IT Leaders

The Art of the Possible: Redefining the Future of Retail

Date

Thu, April 13, 2023

Time

2:00 p.m. CT

Retail has changed. Rising consumer expectations, digital transformation, and growing competition drive retailers to evaluate and improve their customers’ experience.

Join us for an interactive Retail Roundtable and discover how brands are combining AI, personalization, audio, and video to create the most impactful, memorable customer experiences.

Topics of discussion include:

  • How AI can power a better customer experience.
  • Personalization at scale to drive the top line.
  • How to create a more seamless and personalized customer journey
  • What to consider in building your customer experience strategy.

Register here

Speaker

David LaFaire

NA Majors Manager - TOLANA

Zoom

Speaker

Mahesh Ram

Head of Contact Center, Digital Customer Experience

Zoom

Moderator

Scott Rice

CIO & Senior Advisor

Former Sprint CIO

About Zoom

Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Visit zoom.us and follow @zoom