Retail has changed. Rising consumer expectations, digital transformation, and growing competition drive retailers to evaluate and improve their customers’ experience.
Join us for an interactive Retail Roundtable and discover how brands are combining AI, personalization, audio, and video to create the most impactful, memorable customer experiences.
Topics of discussion include:
- How AI can power a better customer experience.
- Personalization at scale to drive the top line.
- How to create a more seamless and personalized customer journey
- What to consider in building your customer experience strategy.
NA Majors Manager - TOLANA
Head of Contact Center, Digital Customer Experience