RingCentral – Virtual Roundtable

HomeRingCentral – Virtual Roundtable
Virtual Roundtable for IT Leaders

Unlocking Revenue Potential: Enhancing Customer Experience Strategies for IT Leaders in 2023

Date

Thu, July 20, 2023

Time

2:00 p.m. PST

Pressure is mounting on companies to improve margins and profitability in 2023 in light of current economic conditions. While contact center leaders are accustomed to “doing more with less”, we’re seeing a surprising trend–while many departments are being forced to cut spend, customer experience budgets are staying steady, or even increasing. Why? Because senior business leaders are realizing how important customer experience is to revenue generation, lowering customer acquisition costs, and improving profitability.

Join your peers to network and discuss how RingCentral Contact Center is helping organizations:

  • Deliver effortless customer experiences across every channel
  • Leverage AI to improve agent productivity and resolve customer inquiries faster
  • Automate workforce engagement management in a next-generation cloud platform

Register here

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Moderator

Rob Strickland

Former CIO, T-Mobile

CEO & President, M37

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP ) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP  , a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video  ,  the company's video meetings solution with team messaging that enables Smart Video Meetings; and RingCentral Cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.