Contact Center Learn & Go

October 19, 2022  |   Omaha, NE   |  11:30 a.m.

Join us for an exclusive lunch event where we explore how RingCentral can help your organization create a customer experience that exceeds your customer’s expectations 

Why Attend

Having a great product or service isn’t enough to make a lasting impression with customers anymore–customers are increasingly expecting more.

During this interactive event we’ll discuss:

    • Evolving your contact center to a truly integrated omnichannel all while upgrading your most critical service channel: voice
    • Enabling both agent-assisted and self-service digital channels such as chatbots, interaction automation, and self-service solutions.
    • Building a hybrid contact center that allows agents to work from anywhere!

Agenda

11:30 a.m. Check-in and meal orders placed. Refreshments will be served.

12:00 p.m. Customer Experience discussion led by industry experts over a sit down lunch

  • The next wave of C2B messaging from Apple, Facebook, Google, and others
  • Advances in proactive outbound customer engagement
  • New approaches to customer service and first-contact resolution

1:30 p.m. Networking

2:00 p.m. Head home with your desert to-go

Moderator

Rob Strickland

Rob Strickland

Former CIO, T-Mobile
CEO & President, M37

Location Coming Soon

Register to attend

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