Shaping the Retail Experience in 2022 And Beyond

Dinner for London Retail IT Leaders

Wednesday, January, 26th, 2022 | HIDE

The pandemic has accelerated the pace of technological development in retail faster than anyone could have expected.

As we move into 2022, creating rich, seamless experiences will be paramount for retailers and brands. Whether it’s bridging the divide between online and offline by providing highly personalized product recommendations in real-time, or helping consumers to visualize what products look like before they purchase, or engaging customers through richer live streaming experiences. Retailers that continue to push the boundaries on innovation will win.


5:00 PM GMT Welcome Reception and Arrivals with Refreshments

6:00 PM GMT Leadership Discussion

    • Introduction (10 mins) The peer executive will engage the audience for brief introductions and discuss the format and key takeaways from the guided interaction conversation and dinner discussions.
    • Guided Interactive Conversation (30 mins) Topics include:
      • Technology will bridge the gap between online and offline
      • Live commerce will provide a new, lucrative, and fast-growing sales channel
      • Personalisation will become the norm at every touchpoint
    • Open Forum Discussion (35 mins) This discussion will be based on the list of challenges discussed already and will take the format of group brainstorming and open discussion to come up with suggestions and solutions to common challenges at the executive level.
  • 7:15 PM GMT Dinner Service 

    9:00 PM GMT Conclusion

    Limited Seats Available - Register Today!


    85 Piccadilly, London W1J 7NB

    United Kingdom


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